Frequently Asked Questions

Q1. What is Unity ELD?

Unity ELD is an FMCSA - registered ELD provider. It provides a dependable platform to track driver hours, ensure compliance, and improve fleet operations.

Q2. How can Unity ELD help me?

Unity ELD helps you comply with HOS regulations, avoid costly violations, and gives you a complete view of driver activity and fleet status. For companies, it gives you operational leadership, improves safety, and provides useful data to make operational decisions. For drivers, it will reduce the complexities of logging, reduce the stress of inspections, and accurately track driving hours.

Q3. What are the advantages of Unity ELD?

Unity ELD is easy to install, simple to operate and is FMCSA compliant. Unity ELD offers accurate reports, operates dependably, and has a simple intuitive interface. If you need support, Unity ELD provides customer support 24/7.

Q4. How does Unity ELD work?

The device plugs into the car’s diagnostic port, and tracks driving, rest time, and location automatically. The data is sent in real-time to both the mobile app on the driver's phone and the company’s dashboard, which allows for full fleet monitoring.

Q5. Can I order a device directly from you?

Yes, you can purchase the Unity ELD device from our website or by calling our sales team.

Q6. Is Unity ELD officially certified by the FMCSA?

Yes, Unity ELD is officially registered and listed with the FMCSA approved ELDs. You can verify this for yourself by visiting the official FMCSA registry here https://eld.fmcsa.dot.gov/List, and searching for “Unity ELD” to confirm the device's certifications.

Q7. How is Unity electronic logging device useful for fleet companies?

Unity ELD provides fleet operators instant access to driver activity, vehicle location, and compliance status. It provides you with better route planning, increased safety, and helps optimize performance in your overall fleet.

Q8. How does Unity ELD make a driver's job easier?

Unity ELD automatically records driving hours, rest time, and location, eliminating manual log entries. It helps drivers stay compliant, avoid violations, and better manage their routes and breaks.

Q9. How can drivers create driver vehicle inspection reports (DVIRs)?

Drivers can easily complete DVIRs through the Unity ELD mobile app before starting or after finishing a shift. The process is quick, guided, and fully stored in the system for review.

Q10. Is the Unity ELD compatible with my vehicle?

Yes, Unity ELD is compatible with most commercial vehicles equipped with diagnostic ports, including 16-pin, 6-pin, 9-pin and 14-pin connectors. This compatibility extends to a wide range of vehicles such as heavy-duty trucks, box trucks, and pickup trucks. Unity ELD's flexibility ensures it can be utilized across various vehicle types, facilitating compliance and efficient fleet management.

Q11. How much data does the Unity ELD App use on a driver’s phone?

The Unity ELD App uses approximately 50–100 MB of mobile data per month under normal usage. This includes real-time log syncing, GPS updates, and compliance checks. The app is optimized for low data consumption, making it suitable for drivers with limited data plans.

Q12. Is cellular data needed in order to use the Unity ELD or App?

Yes, cellular data is needed to sync logs and transmit location data in real time. However, the device stores data offline and uploads it once the connection is restored.

Q13. How is driving time recorded by the Unity ELD?

Driving time is automatically recorded when the vehicle moves at a speed greater than 5 miles per hour. This ensures accurate and tamper-proof tracking of Hours of Service.

Q14. Does the Unity ELD App support Off-duty Driving (Personal Conveyance) and On-duty Driving (Yard Move)?

Yes, the Unity ELD App supports both Personal Conveyance and Yard Move modes. Drivers can manually select these statuses through the app.

Q15. What Hours of Service rules are supported by Unity ELD?

Unity ELD supports all major FMCSA HOS rules, including: 11/14-hour limits, 8/30 break rule, 60/70-hour weekly limits, 34-hour restart, sleeper berth split, short-haul, and adverse driving conditions.

Q16. Is team driving supported by the Unity ELD?

Yes, Unity ELD supports team driving. Each driver can log in separately, switch roles, and manage their own logs within the same app. This ensures accurate tracking and compliance for both drivers.

Q17. Is the Unity ELD Electronic Logbook App compatible with most mobile devices?

Yes, the Unity ELD app is compatible with most modern smartphones and tablets running Android 5.1 or higher and iOS 11.0 or later.

Q18. Can drivers access the Unity ELD Electronic Logbook App while driving?

No, access to key functions is restricted while driving to ensure safety and compliance. Drivers can only view limited information until the vehicle is stopped.

Q19. Does installation of the Unity ELD Electronic Logging Device require a mechanic?

No, installation is quick and simple—it takes under 5 minutes and doesn’t require a mechanic. Anyone can plug in the device using the correct cable.

Q20. What if a driver is passing through an area that doesn’t have cellular data service?

The Unity ELD continues recording all driving data offline. Once cellular service is restored, the data is automatically synced to the system.

Q21. What is included in the box when I order a Unity ELD?

The package includes the ELD device, user manual, access to the Unity ELD mobile app, a malfunction instruction letter, an inspection sheet, and a standard adhesive sticker for placing on the truck.

Q22. What will happen if a driver forgets to connect the Unity ELD Electronic Logbook App to the Unity ELD device?

If the app isn’t connected to the device, data won’t sync, and the driver will receive an alert to connect. This prevents gaps in logging and helps ensure compliance.

Q23. Is the Unity ELD tamper-resistant?

Yes, the Unity ELD is protected against tampering and immediately alerts if disconnection or interference is detected. This ensures the integrity and accuracy of all recorded data.

Q24. What types of data transfer protocols does Unity ELD support?

Unity ELD supports Bluetooth, USB, and web services (wireless) transfer protocols, fully aligned with FMCSA requirements.

Q25. How can drivers edit logs in the Unity ELD Logbook System?

Drivers can request log edits directly through the Unity ELD app.Each change must follow FMCSA rules, include a comment explaining the edit, and will be visible during any inspection.